Relationships are at the core of business success. Speaking, that is, what we say and the manner in which we say it, will build or break connection with others, whether intentionally and unintentionally. Just because you have a thought, does not mean those around you need to hear it, or that they will benefit from it. Sincerely stated, the old adage, “some things are better off not said” rings very true, many just don’t take the time, discipline or courtesy to practice this.
Reckless speech is a self-sabotaging behavior. It causes unnecessary hurt, confusion, embarrassment, mistrust, and ultimately can result in withdrawal from you or a de-selection of the relationship. Clients not coming back or choosing someone else to work with and peers and subordinates avoiding you will impact your business (and not for the good). And, imagine how many families stand to gain if we are more conscientious and intentional in our speaking.
Are you willing to take ownership of your message and the consequences of it? If you do, it will build better relationships and your positive repute.
Here are five quick questions that can help you filter what you say to promote strong relationships:
1. Is it truthful?
2. Is it necessary?
3. Can you present it in a respectful manner?
4. Is this the right time and place?
5. Is it helpful to the person?
If your thoughts do not align with these tips, it will benefit all involved for you pause and check your motivations. If you are over-emotional, that is “out–of-effectiveness” (and civility mode), we encourage you to “rebase” in lieu of blasting, dumping on or zinging someone else. It will save you feeling guilty or embarrassed later and potentially, unnecessary damage to your relationships. These five questions will help you quickly filter thoughts before they randomly fly out of your mouth.
Tags: Right Speech
